Privacy Policy

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Last Updated: June 2026

Introduction

Neon Research Supply (“NRS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or place an order.
Information We Collect
We may collect the following information:
Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through third-party payment providers)
Order history
Website usage information and analytics
How We Use Your Information
We use the collected information to:
Process and fulfill orders
Provide customer support
Communicate regarding purchases and account activity
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Payment Processing
Payment information is processed through secure third-party payment processors. NRS does not store complete credit card information on its servers.
Information Sharing
We do not sell customer information.
Information may be shared with:
Payment processors
Shipping carriers
Service providers necessary to operate our business
Government authorities when legally required
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect customer information. However, no method of transmission over the internet can be guaranteed to be completely secure.
Cookies and Analytics
Our website may use cookies and analytics tools to improve website functionality and understand visitor behavior.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Information
For privacy-related questions, contact:
Neon Research Supply